– Usage & Attitude Research
– Segmentation
– Trend Spotting
– Customer Journey
– Photo-Clinic: Concept; Design
– Static-Clinic: Confirmation; Pricing
– Dynamic-Clinic: Usage; Marketing
– Usage & Attitude Research
– Segmentation
– Trend Spotting
– Customer Journey
– Photo-Clinic: Concept; Design
– Static-Clinic: Confirmation; Pricing
– Dynamic-Clinic: Usage; Marketing
– TV / Print Ad Evaluation
– Ad Tracker
– Brand Launch Evaluation
– Brand Health Track
– Brand Promotion Evaluation
– Prospect / First Buyer Survey
– Mystery Shopping
– Retail Transaction Pricing
– Early/ First Buyer Study
– Initial Quality
– Mystery Repair
– Stakeholder Experience:
— Customer: Sales & Service
— Others
– Employees
– Dealer Employees
– Dealer & Vendors
– Corporate Reputation