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A glimpse of the work.

Real decisions, in the order they come. Every case is de-identified: names, places and distinguishing details are generalised. There is a great deal more than you see here; tell us your question and we will show you what fits.

By question
By stage
By category

New product developmentFMCG, children's nutrition

Mothers bought the logic of stage-wise nutrition for children; two words on the board and trust in a new maker were the hurdles

A new entrant's children's supplement concept, tested with mothers in two metros. The idea landed; two words and an unfamiliar maker were the hurdles. The board was rewritten and the lead format chosen.

New product developmentFMCG, beveragesImplicit measures

Mothers rated a children's drink concept highly; the implicit read showed it was missing the one association that moves the category

A children's drink concept scored 95 per cent excellent-or-good with mothers. Response-time measures showed the claim was aimed at the wrong association. The concept was re-aimed before launch.

New product developmentFMCG, beverages

The drink was liked more than its concept once tasted, and lost its novelty in the same sitting

Concept first, product second, same respondents. The drink beat its concept and lost some novelty in the same sitting. Two fixes named and made before launch.

New product developmentConsumer durables, water purifiers

All four purifier concepts cleared the launch gate; forced choice and price testing picked the one to launch

Four concepts, four price tiers, one launch slot. All four passed on likeability; forced choice and price testing picked the winner, and it held in every city.

PricingFMCG, hair care

A new curl cream cleared the blind test and its planned price; the job ahead was winning trial in a category where women stay loyal

Blind in-home use, then brand and price. The cream cleared the norm and its price sat inside the accepted range. The launch plan was built around winning trial.

Product testingFMCG, beverages

Blind scores alone would have picked the wrong energy drink; tasting order, a taste benchmark and a regional read found the right one

Two formulations tested blind against a cheaper benchmark. Monadic scores pointed one way, forced choice and a regional read the other. The right one went national.

Product testingFMCG, skin care

A four-week home placement gave an anti-acne gel a go decision and a set of consumer-backed claims

Four weeks of unbranded home use, a diary and an interview. Nine in ten liked it, improvement was confirmed week by week, and all 24 claims cleared the bar.

Product testingFMCG, beverages

Two plant-based drinks, read blind against their competitors: one needed reinforcing, the other reformulating

Almond and oat drinks tested blind against their competitors, then branded. One needed reinforcing, the other reformulating, and the study named exactly what.

Pack testingFMCG, beverages

One pack won on six of eight parameters, and the losing pack's faults were fixable without a redesign

Concept, product, name and pack in one study, pack judged last. One pack won on six of eight parameters; the other's faults were fixable without a redesign.

CommunicationBuilding materialsImplicit measures

New outdoor designs scored level on stated measures; implicit engagement and association shifts showed which one worked harder

Two outdoor routes, level on stated scores. Eye tracking, engagement and association shifts showed which one worked harder, and where each belonged.

CommunicationBuilding materials

A post-launch check showed a new corporate film carried the brand at 80 per cent, well above the norm

A corporate film with late branding, checked after launch. Spontaneous linkage of 80 per cent, well above norm, plus one small fix for the digital cuts.

CommunicationBuilding materials

Two video formats scored alike in isolation; seen side by side, seven in ten chose full animation

Two video formats, level when rated alone. Side by side, 69 per cent chose full animation. The test became the client's routine for later creatives.

CommunicationFinancial services, life insuranceImplicit measures

Two life insurance ads scored well on recall and persuasion; second-by-second brain data showed exactly where each lost the viewer

Two aired insurance ads, read second by second. Good on recall and persuasion, average on engagement, and five concrete rules for the next brief.

CommunicationMedia and entertainment, streamingImplicit measures

Trailers hold attention while the story is still unfolding and lose it the moment the audience has worked it out

Trailers and teasers read second by second with premium subscribers. Stated appeal and felt engagement often disagree; each round ends with specific edits.

CommunicationMedia and entertainment, printImplicit measures

Four relaunch films scored alike on the questionnaire; brain and eye data showed which one to lead with and how to split the media

Four finished films, level on the questionnaire. Brain and eye data picked the lead, set the media split and found the edit that improved all four.

CommunicationFMCG, personal care

A small share of voice delivered near-norm reach, and a rural activation added reach the media could not

Advertising read inside the tracker. A small share of voice bought near-norm reach, branding lagged, and a rural activation reached people the media could not.

CommunicationConsumer durables, small appliances

Two celebrity-led films outreached five competitor films measured on the same sample; all seven scored alike on likeability

Seven films on one sample, the client's two against five competitors'. The client's films outreached them all; likeability was level, cut-through was the difference.

CommunicationConsumer durables, kitchen appliances

Branding roughly tripled in seven weeks while reach held steady: the campaign fixed attribution, not exposure

Same instrument before and after a campaign. Branding roughly tripled while reach held, and the KPIs moved where the media went. Evidence, not argument.

CommunicationDevices, smartphones

A premium smartphone launch reached well above norm and branded below it, except for the one execution that put the product first

A premium phone launch with ten executions. Reach well above norm, branding below it, except where the product led. The next wave put the product first.

Brand trackingFMCG, personal care

The only challenger in its category to gain equity over five years, and a tracker that told it where to spend, market by market

Five years of tracking a personal-care challenger in small-town and rural India. Equity rose while rivals stalled, and the markets sorted themselves into defend, scale, fix and build.

Brand trackingConsumer durables, small appliances

A new appliance brand gained five points of awareness in a year, and read six sub-categories as six different positions

A new appliance brand tracked across three waves and six sub-categories. Five points of awareness in a year, and six different competitive positions behind one brand.

Brand trackingConsumer durables, kitchen appliances

Ninth of twelve on endorsement told the brand it was small; consideration overlap told it whose shoppers it could actually win

Ninth of twelve on endorsement, but overlap analysis showed exactly whose shoppers the brand shared. The budget went where it could convert.

Brand trackingFashion and luxury, fine jewellery

A young jewellery brand was far better known than bought, and its top-of-mind lead appeared only in the bridal segment

A young jewellery brand, well known and under-bought. The tracker split retention from segment advocacy, and found a lead only the bridal read could see.

Customer satisfactionFMCG, personal care

Advocacy rose in every one of five waves because detractors fell, and lapsers showed where the recovery sits

Five years of satisfaction tracking among a brand's own users. Advocacy rose every wave, and splitting lapsers from regulars showed exactly where to act.

Customer satisfactionBuilding materials (B2B)

A regional cement leader lifted advocacy in all four channel and influencer groups; a rival drew level in its home market and price turned out not to drive loyalty

A regional cement leader's dealers, retailers, engineers and masons, tracked in a competitive frame. Advocacy up in every group, and price shown not to drive loyalty.

Customer satisfactionInfrastructure (B2B)

An international infrastructure company turned a stakeholder review into an action plan, monitored to completion

A stakeholder review for an international infrastructure company that became an action plan, monitored to completion.

Market entryMedia and entertainment, streaming

Four markets, one streaming service: local audiences will pay for a new entrant, but only if the content and the price look local

An Indian streaming service tested with local audiences in four overseas markets. Each got its own price point, content mix and entry model.

Market entryChemicals (B2B)

A feasibility study found the domestic market too crowded to justify a new chemical plant, and pointed the client to exports

A new chemical plant that did not get built. Demand sizing and producer mapping showed a crowded market, and the client's capital stayed in the bank.

Market entryOil and gas, chemicals (B2B)

A refinery by-product found a captive market once the study showed how easily buyers switched suppliers

A refinery by-product in search of buyers. The study showed how easily buyers switched, and long-term agreements turned a market into a captive one.

Market entryIndustrial products (B2B)

An Indian industrial company entered five regions through distributors we identified and partnerships we helped build

Five regions, one Indian industrial company. Distributors identified and approached, partnerships built, customers engaged. Plan became distribution.

Market entryWater pumps and agricultural equipment (B2B)

Distributors in two African markets were ready to meet an Indian pump maker, once price, warranty and after-sales were settled

An Indian pump maker, unknown in two African markets. Distributors visited in person, terms recorded, and a ranked list of partners ready to talk.

Market entryAutomotive components and industrial power transmission (B2B)

In a neighbouring market an Indian belt maker had a known name and a quality image, but needed local distributors and an answer to low-cost imports

An Indian belt maker entering a neighbouring market. Size, shares and forty profiled partners, with one lead distributor named per segment and city.

Market intelligenceFMCG, beveragesImplicit measures

Health brought buyers to a natural-ingredient tea; taste kept them, and response-time measures showed taste mattered more than people said

Why a rival's natural tea was growing. People said health; response times said taste. Health brought them in, taste kept them.

Market intelligenceSpecialty chemicals (B2B)

A Japanese specialty chemicals company got a second-tier sales strategy for India once the value chain was mapped

A Japanese specialty chemicals company's second-tier strategy for India, built on a full map of the value chain and the players in it.

Market intelligenceFood ingredients (B2B)

An international food-ingredients leader learned which segments to prioritise, and how to position and package for them

An international food-ingredients leader's India priorities, from a segment-by-segment dissection of the market and its players.

Market intelligenceAgricultural equipment (B2B)

Tractor owners rated the original parts highly almost everywhere, so the leakage to will-fit parts came from distance and price, not from quality

How much of a tractor maker's parts business was leaking to will-fit parts, and why. Quality was not the reason; distance and price were.

Market intelligenceAgricultural equipment (B2B)

Profiling mid-sized parts manufacturers gave the client a ready list of potential partners for an alternate parts brand

Fifty-six mid-sized parts manufacturers profiled for a tractor maker, turning a competitive threat into a shortlist of potential partners.

Market intelligenceHousing and development

A baseline across households, masons, retailers, manufacturers and lenders showed masons decide half of roofing choices and cost is the main barrier

A baseline for a housing non-profit across 1,300 households, masons, retailers, manufacturers and lenders. Masons decide half of roofing choices; cost is the barrier.

Opinion and sentimentPublic and consumer opinion

In the first week of India's lockdown, 95 per cent backed it and 82 per cent believed India would beat the pandemic, yet 93 per cent expected the economy to be badly hit

A self-funded national telephone poll in the first week of lockdown, fielded and published within days. Widely circulated across the industry.

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